An official website of the United States government
Here's how you know
A .mil website belongs to an official U.S. Department of Defense organization in the United States.
A lock (lock ) or https:// means you’ve safely connected to the .mil website. Share sensitive information only on official, secure websites.

EITaaS Wave 1 Banner



Enabling the deployment of standardized, innovative, and agile IT services

Enterprise Information Technology as a Service (EITaaS) is a Department of the Air Force initiative to leverage commercial business services and best practices to provide standardized, innovative, and agile IT service across the enterprise and allow Airmen and Guardians to focus their time and efforts on mission-critical work.


Wave 1 Services


Updated platform on Service Now to serve as a central hub for software and hardware asset management

ID CardField Services

An enterprise help desk, available 24/7/365, staffed with qualified technicians for all IT service questions

PhoneEnd User Devices

Modern devices with high-performance hardware to meet mission demands

Computer with browser openEnterprise Services

Local and customized IT services to support the unique users and mission requirements of the base

Shield with check markUnified Endpoint Management

Update existing security capability and reduce CPU load to improve device performance and leverage industry-leading software for unified endpoint management and protection


Beginning in 2019, the Department of the Air Force implemented IT services at 8 Air Force installations during what is known as the Risk Reduction Effort (RRE) to gather lessons learned to prepare for IT implementation across the DAF. RRE bases include:

• Buckley SFB, Colorado
• Cannon AFB, New Mexico
• Maxwell AFB-Gunter Annex, Alabama
• Offutt AFB, Nebraska
• Hurlburt Field, Florida
• Pope Field, North Carolina
• Joint Base Elmendorf-Richardson, Alaska
• Spangdahlem Air Base, Germany

Wave 1 is being implemented at RRE bases first, then will be implemented across the DAF in a phased approach starting during calendar year 2024. Wave 1 includes diverse and integrated end-user devices and advanced data protection. All services are NIPR supported and SIPR will arrive at a later date.

Base Infrastructure Modernization (BIM) is an EITaaS program (formerly known as Wave 2) that seeks to overhaul and modernize the existing DAF base area network infrastructure.

Wave 1 Benefits

Checkmark   Reliability

Checkmark   Streamlined Order Process

Checkmark   Customizable Device Ordering

Checkmark   Buying Power

Checkmark   Automated Compliance

Checkmark   Mission-Focused Manpower